FAQs

Answers to Your Questions

1. Succulent Plant Care


Solution: Wait until the soil is completely dry before watering. Typically, water every 5-7 days and avoid waterlogging.

Solution: Yellow leaves may be caused by overwatering, poor ventilation, or insufficient light. Adjust your watering schedule, improve ventilation, and move the plant to a spot with adequate sunlight.

Solution: Succulents require ample sunlight, around 6-8 hours of direct sunlight daily. If indoor lighting is insufficient, consider using a grow light.

2. Pest and Disease Issues

Solution: Common pests include mealybugs and aphids. Use a cotton swab dipped in alcohol to remove the pests or spray diluted insecticide.


Solution: Remove the plant from the soil, clean off the rotten parts, replant it in fresh, well-draining soil, and reduce watering frequency.

3. Planting and Repotting

Solution: It is recommended to repot every 1-2 years, preferably in spring or autumn. Use well-draining soil and a suitable pot.

Solution: Propagate through leaf cuttings, stem cuttings, or division. Place healthy leaves on well-draining soil, keep them slightly moist, and roots should develop in 2-3 weeks.

4. Product Purchase and Logistics

Solution: Take photos of the damaged plants and contact our customer service team. We will arrange for a replacement or refund.

Solution: If there are quality issues, please contact us within 48 hours of receiving the plants for a return or exchange.

5. Temperature and Environment

Solution: The optimal growth temperature is 59-77°F. Avoid temperatures below 41°F or above 95°F.


Solution: High humidity can cause succulents to rot. Improve ventilation and reduce watering frequency to prevent issues.